PRIVACY POLICY

Your privacy is our priority

Last Updated: October 14, 2025

Effective Date: October 14, 2025

1. Introduction

Welcome to Deeps Rooms. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our platform.

Deeps Rooms is designed with privacy at its core. We believe in minimal data collection, maximum security, and complete transparency about how your information is handled.

2. Information We Collect

2.1 Information You Provide

  • Email Address: Required for account creation and password recovery only. Your email is never displayed publicly.
  • Nickname: A public display name (3-16 characters) that you choose during registration.
  • Password: Stored using industry-standard bcrypt hashing. We never store or have access to your plain-text password.
  • Messages: Chat messages you send in public rooms, private channels, or direct messages.
  • Profile Settings: Optional preferences like notification settings and display preferences.

2.2 Automatically Collected Information

  • User ID (UID): A unique identifier automatically generated for your account.
  • Timestamps: Creation and last activity timestamps for security and auto-purge functionality.
  • Session Data: Temporary session tokens for authentication (automatically expire).

2.3 Information We DO NOT Collect

  • IP Addresses: We do not log or store IP addresses.
  • Device Information: No device fingerprinting or tracking.
  • Location Data: We never collect or track your location.
  • Cookies: No third-party cookies or tracking pixels.
  • Analytics: No Google Analytics, Facebook Pixel, or similar tracking tools.
  • Advertising Data: We don't collect data for advertising purposes.

3. How We Use Your Information

We use your information solely for the following purposes:

  • Account Management: Creating and maintaining your account.
  • Authentication: Verifying your identity when you log in.
  • Communication: Delivering messages between users.
  • Security: Protecting against unauthorized access and abuse.
  • Service Improvement: Maintaining and improving platform functionality.
  • Legal Compliance: Complying with applicable laws and regulations.

4. Data Retention and Auto-Purge

Deeps Rooms automatically deletes inactive accounts and data:

  • 30-Day Auto-Purge: Accounts with no activity for 30 days are automatically deleted, including all associated messages and data.
  • Manual Purge: You can manually delete your account and all data at any time using the PURGE_DATA command.
  • Immediate Deletion: Once purged, all data is permanently deleted from our databases and cannot be recovered.
  • No Backups: We do not maintain backups of purged user data.

5. Data Security

We implement industry-standard security measures:

  • Encryption: All data is encrypted in transit (HTTPS/TLS) and at rest.
  • Password Hashing: Passwords are hashed using bcrypt with salt.
  • Row-Level Security: Database-level access controls ensure users can only access their own data.
  • Rate Limiting: Protection against brute-force attacks and abuse.
  • Secure Infrastructure: Hosted on secure, compliant infrastructure (Supabase).

6. Data Sharing and Disclosure

We do NOT sell, rent, or share your personal information with third parties.

We may disclose information only in the following limited circumstances:

  • Legal Requirements: When required by law, court order, or government request.
  • Safety: To protect the rights, property, or safety of Deeps Rooms, our users, or the public.
  • Service Providers: With trusted service providers (e.g., Supabase for hosting) who are contractually obligated to protect your data.

7. Your Rights

You have the following rights regarding your data:

  • Access: View your account information in Settings.
  • Correction: Update your nickname and preferences at any time.
  • Deletion: Permanently delete your account and all data using PURGE_DATA.
  • Export: Request a copy of your data by contacting us.
  • Opt-Out: Disable optional features like AI chat (Oracle 0.0.8 Beta).

8. Children's Privacy

Deeps Rooms is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of Deeps Rooms after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: privacy@deepchat.app

Response Time: Within 48 hours